Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "Player," or "you") and gtaya ("gtaya," "we," "us," or "our"), governing your access to and use of the gtaya Casino website located at gtaya.one and all associated services, features, content, and functionality (collectively, the "Platform").

By registering an account, accessing the Platform, or placing any wager on gtaya, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.

If you do not agree to these Terms, you must immediately cease using the gtaya Platform and close your account. Continued use of the Platform following any amendment to these Terms constitutes your acceptance of the revised Terms.

2. Eligibility

Access to and use of the gtaya Platform is subject to the following eligibility requirements, all of which must be satisfied at all times:

• You must be at least 21 years of age, in accordance with the minimum age requirement for casino-style gambling under Philippine law and PAGCOR regulations.
• You must be a natural person with full legal capacity to enter into binding contracts under the laws of the Republic of the Philippines.
• You must not be a resident of, or accessing the Platform from, any jurisdiction where online gambling is prohibited by applicable law.
• You must not be a current employee, contractor, director, officer, or agent of gtaya, or an immediate family member of any such person.
• You must not have been previously excluded or self-excluded from the gtaya Platform or any other PAGCOR-regulated gaming platform.
• You must not be acting on behalf of any third party when registering or using your gtaya account.

gtaya reserves the right to request documentary proof of eligibility at any time, including but not limited to government-issued identification, proof of address, and proof of age. Failure to provide satisfactory documentation may result in account suspension or termination.

3. Account Registration and Security

To access real-money gaming features on gtaya, you must register a single personal account. The following conditions apply to account registration and maintenance:

• One Account Per Person: Each individual may hold only one active gtaya account. The creation of multiple accounts by a single individual is strictly prohibited and may result in the forfeiture of all balances and permanent account closure.
• Accurate Information: You must provide accurate, complete, and current information during registration, including your full legal name, date of birth, mobile number, and email address. You are obligated to update this information promptly if it changes.
• Identity Verification (KYC): gtaya is required to verify the identity of all players as part of its Know Your Customer (KYC) obligations. You agree to provide valid government-issued identification (such as a Philippine passport, SSS ID, PhilHealth ID, or driver's license) upon request.
• Account Security: You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username or password with any third party. gtaya will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to maintain credential security.
• Suspicious Activity: You must notify gtaya immediately at [email protected] if you suspect unauthorized access to your account or any security breach.

4. Deposits and Withdrawals

All financial transactions on the gtaya Platform are conducted in Philippine Peso (PHP). The following terms govern deposits and withdrawals:

• gtaya accepts deposits via GCash, PayMaya/Maya, and major Philippine bank transfers (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) and debit cards.
• Minimum deposit and withdrawal amounts are as specified on the Platform's cashier page and are subject to change without prior notice.
• All deposits must originate from a payment method registered in your own name. Third-party deposits are strictly prohibited.
• Withdrawals will be processed to the same payment method used for the original deposit, where technically possible, as an anti-money laundering measure.
• gtaya reserves the right to conduct enhanced due diligence on any withdrawal request, which may delay processing. Withdrawal processing times are estimates only and are not guaranteed.
• gtaya does not accept deposits or withdrawals via cryptocurrency of any kind, or via credit card for gambling purposes, in compliance with applicable Philippine regulations.
• All transactions are subject to gtaya's Anti-Money Laundering (AML) policies. gtaya is required to report suspicious transactions to the Anti-Money Laundering Council (AMLC) of the Philippines where required by law.

5. Bonuses and Promotions

gtaya may offer bonuses, free bets, cashback, and other promotional incentives from time to time. The following general terms apply to all promotions unless otherwise specified in the individual promotion's terms:

• All bonuses are subject to wagering requirements, which must be fulfilled before any bonus-derived winnings may be withdrawn. Specific wagering requirements are stated in each promotion's terms.
• Bonuses are intended for personal recreational use only. Any attempt to exploit bonuses through systematic play, arbitrage, or collusion will result in bonus forfeiture and may result in account closure.
• gtaya reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.
• In the event of any dispute regarding a bonus or promotion, gtaya's decision shall be final and binding.
• Bonuses may not be transferred between accounts or exchanged for cash except as expressly permitted by the applicable promotion terms.

6. Gameplay Rules

All games available on the gtaya Platform are governed by individual game rules, which are accessible within each game. The following general gameplay terms apply across all games:

• All game outcomes are determined by certified Random Number Generators (RNGs) or, in the case of live dealer games, by physical game equipment operated by trained dealers in real time.
• gtaya's system logs constitute the definitive record of all game outcomes and transactions. In the event of a discrepancy between a player's records and gtaya's system logs, gtaya's records shall prevail.
• In the event of a technical malfunction during gameplay, gtaya reserves the right to void the affected round and return the wager to the player's account. gtaya shall not be liable for any losses arising from technical malfunctions beyond the return of the original wager.
• Minimum and maximum bet limits apply to all games and are displayed within each game interface.

7. Prohibited Conduct

The following conduct is strictly prohibited on the gtaya Platform and may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities:

• Providing false, misleading, or fraudulent information during registration or at any other time.
• Using automated software, bots, scripts, or any artificial intelligence tools to interact with the Platform or gain an unfair advantage.
• Colluding with other players or engaging in any form of cheating, match-fixing, or game manipulation.
• Engaging in money laundering, fraud, or any other illegal financial activity through the Platform.
• Attempting to reverse-engineer, hack, or otherwise compromise the security or integrity of the Platform.
• Using the Platform for any commercial purpose, including operating as an agent or intermediary for third-party players.
• Accessing the Platform from a jurisdiction where online gambling is prohibited.

8. Responsible Gaming

gtaya is committed to promoting responsible gaming and player wellbeing. In accordance with PAGCOR guidelines, gtaya provides the following responsible gaming tools to all registered players:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits on their accounts.
• Loss Limits: Players may set limits on the amount they are willing to lose within a specified period.
• Session Time Reminders: Players may set reminders to alert them when they have been playing for a specified duration.
• Cooling-Off Periods: Players may temporarily suspend their accounts for a defined period.
• Self-Exclusion: Players may permanently self-exclude from the gtaya Platform. Self-exclusion requests are irrevocable for the duration of the exclusion period.

gtaya reserves the right to impose responsible gaming restrictions on any account where there is evidence of problem gambling behavior, regardless of whether the player has requested such restrictions. For more information, please visit our Responsible Gaming page. Gambling is addictive. Know when to stop.

9. Intellectual Property

All content on the gtaya Platform, including but not limited to text, graphics, logos, game software, audio, video, and user interface design, is the exclusive property of gtaya or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Platform for personal, non-commercial purposes only. Any reproduction, distribution, modification, or commercial exploitation of Platform content without gtaya's prior written consent is strictly prohibited.

10. Limitation of Liability

To the maximum extent permitted by applicable Philippine law, gtaya's total liability to you for any claim arising out of or in connection with your use of the Platform shall not exceed the total amount deposited by you in the twelve (12) months preceding the event giving rise to the claim.

gtaya shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, or loss of goodwill, arising out of or in connection with your use of the Platform, even if gtaya has been advised of the possibility of such damages.

gtaya does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. You access and use the Platform at your own risk.

11. Termination and Account Closure

gtaya reserves the right to suspend or terminate your account at any time, with or without notice, for any breach of these Terms or for any other reason at gtaya's sole discretion, including but not limited to suspected fraud, money laundering, or regulatory compliance requirements.

Upon termination for cause, gtaya may forfeit any bonus balances in your account. Real-money balances will be returned to you via your registered payment method, subject to the completion of any outstanding KYC or AML verification requirements.

You may close your account at any time by contacting gtaya customer support. Account closure requests will be processed within a reasonable timeframe, subject to the settlement of any pending transactions.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms or your use of the gtaya Platform shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

Before initiating any formal legal proceedings, you agree to first attempt to resolve any dispute with gtaya through good-faith negotiation by contacting our customer support team. gtaya will endeavor to resolve all disputes within thirty (30) days of receiving written notice of the dispute.

13. Amendments to These Terms

gtaya reserves the right to amend these Terms at any time. Material changes will be communicated to registered players via email or prominent notice on the Platform at least seven (7) days prior to taking effect, where practicable. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically for updates.

14. Contact Information

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the gtaya support team:

• Email: [email protected]
• Live Chat: Available 24/7 via the gtaya Platform
• Languages: English and Filipino

gtaya is committed to responding to all formal inquiries within five (5) business days.